Submit an enquiry to the NBU

Question* Cash and settlement transactionsRemote access services (MobileBanking, InternetBanking)Business cardsSalary schemesDepositsBusiness development loans/overdraftLeasing External saleFinancial monitoring Licensing of insurance activitiesInsurance supervisionLicensing of financial institutionsSupervision of nonbank financial institutions Insurance services Credit debt collectionSecured lending (pawnshop)Microlending by the financial institutionCredit bureauCredit unions affairs Service quality at nonbank financial institutionsService quality at insurance undertakings Foreign еxchange market indicatorsMoney market indicators Appealing decisions, actions or omissions of the National Bank of UkraineOther issues related to the financial institutions activitiesOther issues related to the insurance undertakingsOther

Bank/financial institution*

Have you filed requests to the bank/financial institution previously?*

Details of legal entity

Question* NBU operationOperation of other state authorities and self-government authorities, elected and appointed officialsSocial relationsActivities of other government authorities as regards nonbank financial institutions Insurance services Secured lending (pawnshop)LeasingMicrolending by the financial institutionCredit bureauCredit debt collectionCredit unions affairs Service quality at nonbank financial institutionsService quality at insurance undertakings Foreign еxchange market indicatorsMoney market indicators Suggestion on streamlining lawsOther issues related to the financial institutions activitiesOther issues related to the insurance undertakingsOther

Name of a unit or an officer of the National Bank of Ukraine where/to whom the suggestion is to be addressed*

Details of legal entity

Question* Licensing requirements for banksApproval of the banking licenseFinancial monitoring requirementsForeign exchange transactionsLicensing of financial institutionsLicensing of insurance activitiesSupervision of nonbank financial institutionsInsurance supervisionOther

Legal act and/or regulation requiring clarification (if any)

Details of legal entity

Question* Request for a document copyRequest for a document copy over 10 pagesRequest for information on top-managers of the National Bank of UkraineOther

Details of legal entity

Requester’s representative